FAQ

Frequently Asked Questions

HOW DOES CCB DIFFER FROM OTHERS?

There are many “Debt Negotiation” companies and law offices that take advantage of distressed consumers. Do your research. You will find that Consumer Credit Bureau is unlike any other company out there. How do we differ? First, we never charge. Our staff members work pro bono. Second, we care about your future; because we don’t charge you a cent, we have no other motivation but to do what is best for you…not us!

HOW DO I CONTACT THE COLLECTION AGENCIES?

Contacting a collection agency requires you to locate their place of business and the appropriate contact person. You can locate many agencies on our COLLECTION AGENCIES FAQ pages or you can call us to assist you.

For complaints and general information:
1-877-774-3272

HOW DO I KNOW IF A COLLECTION AGENCY IS HARASSING ME?

It’s not easy to tell if a collection agency is violating the law or within their rights, so here’s a quick checklist to keep in mind. If this is happening to you, call us immediately at 877-774-3272. Are you receiving more than one call per day? Is a collection agency calling you before 8am or after 8pm? Do you believe that a collection agency is trying to collect more than you owe? Do you feel threatened, abused or intimidated? Are they using obscene language? If any of this is happening to you, we can make it STOP! Collection agencies are not above the law! Call us today!

IF A COLLECTION AGENCY IS CALLING MY WORK, WHAT SHOULD I DO?

It’s not illegal to call you at work unless you make an official demand in writing. Our team can help make the calls at work stop right away. We will email, fax, and mail an official “cease & desist” letter directly to the collection angency. Call us right away at 877-774-3272.

WHO ARE THE COLLECTIONS AGENCIES?

Collections Agencies are third party debt collectors collecting on the behalf of their Clients. There are laws that apply that collection agencies are obligated to follow. They include the Fair Debt Collection Practices Act (FDCPA) and the Telephone Consumer Protection Act (TCPA). If you feel that your consumer rights have been violated, then please call us at 877-774-3272.

WHAT IS CONSUMER CREDIT BUREAU

Consumer Credit Bureau has been in business since 2012. We are a third-party company that works with a number of collection agencies and law offices to try to resolve consumer accounts and complaints. When we can’t resolve the matter, we help you escalate it.

HOW MUCH DO YOU CHARGE?

Consumer Credit Bureau does not charge you for our services. We make money by offering our services to collection agencies, law offices, and banks to resolve issues or provide them with new business opportunities.

See if Account Discovery Systems – ADS is violating your rights and whether or not our team can get you the settlement that you are entitled to. Call us at 833-693-1246.

DO YOU SELL MY PERSONAL INFORMATION?

Never! Information is only shared with our affiliates with your permission.

I WAS TOLD THAT I'M BEING SUED. WHAT SHOULD I DO NOW?

If a collection agency says they are suing you, call Consumer Credit Bureau immediately. We can stop the collection agency. Know your rights! Call us at 877-774-3272.

Get In Touch

Clearwater, Florida, United States

877-774-3272

Hours: Mon – Fri 8am to 6pm

Call for appointment.